Minimum order
We do not impose any minimum order size or charges.

Satisfaction
If you are not satisfied with the goods received you may return them in new condition within 10 days of the invoice date and receive a credit note, less any carriage charges. All other goods for returns must first be agreed with Rotech and will be subject to 20% re stocking charge.

Acceptance
When accepting goods delivered by carrier it is essential that the goods be checked for damage or shortage BEFORE signing. We cannot accept any responsibility for damages or shortages after accepting the goods.

Damage
If you receive goods damaged in transit providing they are not signed in as goods undamaged, we will replace them free of charge provided you notify us within 3 working days of the invoice date.

Prices
Prices may change according to currency changes resulting in our net prices changing without prior notice. All prices quoted are subject to vat at the current rate.

Warranty
All products have a full manufacturer 12 month guarantee against faulty materials and workmanship from the date of invoice. Faulty goods must be returned to us carriage paid by the sender and will be replaced or repaired at our discretion and returned. Rotech cannot accept any liability for direct or consequential loss caused by faulty goods or the replacement of them.

Title of goods
All goods remain the property of ROTECH until paid in full.

Loss of goods
If you do not receive the goods you ordered within 2 working days of ordering or receiving the invoice please contact us immediately.

Liability
No liability is accepted for any loss or damage caused, resulting from the use of our products whether for injury or profit.

Specification
Rotech has an ongoing policy of product development and introduction and as such reserves the right to alter specifications without prior notice.